Customer Support Specialist - 12 Hour Shifts

Customer Support Specialist - 12 Hour Shifts

We at Kelly® hear you, and we're here for you! We're seeking a CI03 – Contact Center Representative – Basic to work at a leading organization in Green Bay, WI. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $22.00 – $24.00/hour

Shift: 1st

Why you should apply to be CI03 – Contact Center Representative – Basic:

• Competitive pay rate with opportunities for career growth
• Work in a supportive environment with a reputable industry leader
• Gain valuable experience in customer service and team leadership
• Contribute to a collaborative and dynamic workplace

What's a typical day as CI03 – Contact Center Representative – Basic? You'll be:

• Providing process and technology training to other team members
• Collaborating with cross-functional teams to analyze and optimize business processes
• Effectively communicating with both internal and external customers
• Acting as the team lead and subject matter expert for problem resolution and escalation processes
• Providing support and backup to the Customer Service Manager

This job might be an outstanding fit if you:

• Have an Associate degree (preferred, but not required)
• Bring at least two years of customer service experience (preferred)
• Possess strong written and oral communication skills
• Are able to manage multiple priorities and thrive in a fast-paced environment

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.