Customer Support Specialist - Account Mgt

Customer Support Specialist - Account Mgt

We're seeking a CI03 – Contact Center Representative – Basic to work at a leading organization in Green Bay, WI. With us, it's all about finding the job that's just right.

Salary/Pay Rate/Compensation: $22/hour

Shift: 1st

Why you should apply to be CI03 – Contact Center Representative – Basic:

• Competitive pay rate at $22 per hour.
• Opportunity to work with a reputable industry leader.
• Develop valuable customer service and logistics skills.
• Engage with a supportive team environment focused on growth and collaboration.

What's a typical day as CI03 – Contact Center Representative – Basic? You'll be:

• Monitoring customer freight and proactively identifying issues to improve operational efficiency.
• Recommending adjustments in response to fluctuating freight volumes.
• Utilizing reports, dashboards, and technology tools to analyze service challenges and trends, and determining solutions.
• Collaborating with leaders, internal teams, and customers to ensure seamless operations.
• Maintaining and developing strong customer relationships.

This job might be an outstanding fit if you:

• Have a high school diploma or GED (required).
• Bring 1 to 2 years of customer service experience (preferred).
• Excel at managing multiple priorities in a fast-paced environment.
• Possess strong written and oral communication skills.

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.