Hospital Valet Attendant - Green Bay, WI

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues.

The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures.

Provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. Warmly greet guests, assist with vehicle drop‑off and retrieval, manage traffic flow, and address inquiries professionally. Follow all company policies, operate vehicles with care, and contribute to a seamless, high‑quality guest experience.

Conduct vehicle damage inspections and document parking locations on claim tickets.

Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.

Maintain compliance with attendance and time‑keeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.

Keep valet areas clean, organized, and presentable at all times.

Handle challenging situations with professionalism, resolve problems promptly, and ensure high‑quality service. Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.

Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.

Perform other tasks as needed to support the company’s operational goals, remaining flexible and responsive to changing business needs. Attend required staff meetings and complete all assigned training modules on time.

Perform essential duties satisfactorily, demonstrating knowledge, skill, and ability required for the role. Reasonable accommodation may be made to enable individuals with disabilities.

High school diploma or GED; customer‑service experience preferred; a customer‑service attitude and a willing, helpful demeanor are mandatory.

A valid driver’s license and reliable transportation are required, with an acceptable motor‑vehicle record (no more than three moving violations in three years). A clean background check is required. No special certifications are necessary.

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards.

Follow company policies and procedures; adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.

Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures and report unsafe conditions while properly using and maintaining equipment to ensure workplace efficiency.

Stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential.

May be required to use personal cell phones for work‑related communication. Reimbursement follows company policy.

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