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Head of Customer Engagement & Service Excellence

Job in Green Bay, Brown County, Wisconsin, 54311, USA
Listing for: Koch Business Solutions, LP
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

KBX Logistics, a Koch company, is seeking a strategic leader to guide Customer Engagement Leads and partner with Operations, Technology, and commercial teams. You will strengthen customer relationships, translate feedback into priorities, and drive accountability for service outcomes.

In this role, you will influence stakeholders, build trusted partnerships, and ensure follow-through on commitments while improving processes and customer value.

We are currently recruiting a Head of Customer Engagement & Service Excellence for our team in Green Bay, WI, United States.

The following opening is for a Head of Customer Engagement & Service Excellence with Koch Business Solutions, LP.

Our organisation is growing, and we are hiring a Head of Customer Engagement & Service Excellence in Green Bay, WI, United States.

This opening is for the Head of Customer Engagement & Service Excellence role at Koch Business Solutions, LP.

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