Academic Services and Student Experience Coordinator

## Academic Services and Student Experience Coordinator##
*** Current Employees and Students:
If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.***##
*
* Position Title:

** Academic Services and Student Experience Coordinator##
** Job Category:
** Academic Staff##
*
* Employment Type:

** Regular##
** Job Profile:
** Grad Prog Adm & Rctmt Coord I##
*
* Job Duties:

** Working closely with the Office of Graduate Studies, the Academic Services and Student Experience Coordinator for the Education Department guides and recruits program candidates from entry to completion.  In addition, this position manages all the necessary support logistics associated with dissertation, graduate teaching and administrative licensure. This position plays a role with curricular design and reporting, and may teach or co-teach some graduate sections at the Master's of Science in Applied Leadership (MSAL) level.  

They provide high level program support for a growing program, and work closely with the academic program specialist, who also serves as our certification officer.##
** Key

Job Responsibilities:

*** Counsels prospective and admitted graduate students on educational planning and career opportunities
* Support curriculum design and may teach or co-teach graduate sections at the MSAL level
* Manages response, support, and advocacy for EDUC graduate students while continuously improving the student experience and overall program design and delivery  + Provide logistical support related to culminating projects and dissertations
* Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission
* Delivers directed Education program messaging to internal and external audiences  + Provides comprehensive advising services promoting Education graduate student success, retention, and degree completion.  + Monitors degree progress and assists Education graduate students in navigating resources and systems throughout the student lifecycle from matriculation to degree completion
* Reviews, evaluates, and responds to student applications for admission to a graduate program according to established policies and procedures  + Assist with the management of growing enrollment in the MSAL and EdD programs
* Identifies opportunities for and develops admissions, retention, and outreach events
* Schedules logistics and secures resources for events to promote the Institution  + Coordinates programming, services, and events to promote professional development and academic success, working directly with the office of graduate studies
* Evaluates program effectiveness and provides recommendations for improvement  + Develop and deliver departmental policy  + Supports data and reporting needs for the program  + Maintains compliance with graduate program(s), school/college, and university requirements and technology systems related to admissions, assessment, academic degree progress/requirements, and program review
* Creates targeted communication plans and materials based on established goals##
*
* Start Date:

**## August 24, 2026##
** Department:
** Education##
** Compensation:
** Competitive compensation commensurate with qualifications and experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).## ##
*
* Required Qualifications:

*** Master's degree by start of appointment
* Experience with customer service-focused programming and continuous improvement
* Experience using technology and software applications such Workforce, SIS etc.
* Excellent verbal and written communication skills
* Ability to promote Education graduate programs and develop online resources##
*
* Preferred Qualifications:

*** Terminal Degree (EdD, PhD, other)
* PK-12 teacher or administrative licensure
* Experience with all aspects of technology
* Bilingual preferred; specifically Spanish, Hmong, Somali, or Oneida##
** Conditions of Appointment:
** The home campus of this position is Green Bay and the successful candidate may occasionally be required to travel to or work at the Sheboygan or Manitowoc Campus, based on operational needs.

Position is a full-time Academic Staff appointment. A pre-employment education check which includes, but is not limited to, the verification of academic credentials will be conducted on the finalist(s). A criminal conviction investigation will be conducted on the finalist(s) and if there is prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct.

In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain…