Cash Operations Technician - Green Bay WI

Job Details

Job Location:

Cash Operations-Green Bay,WI - Green Bay, WICash Operations Technician

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week (Monday, Tuesday, Thursday & Friday)
• Company vehicle
• $2,000 Sign-On Bonus
• Paid training
• Stable, year-round work
• Profit Sharing Bonus
• Profit Sharing Program
• Advancement opportunities

As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and Air Vac equipment throughout your assigned territory.

This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

• Replenish ATM cash inventories
• Perform ATM and Smart Safe cash pulls
• Deliver coin orders and process deposits
• Follow all cash handling and security procedures
• Complete route assignments accurately and efficiently

• Clear ATM jams
• Replenish receipt paper
• Perform machine diagnostics
• Reboot equipment
• Install software updates
• Escalate advanced issues to skilled technical support team

• Build strong customer relationships
• Respond to customer needs professionally
• Communicate effectively with dispatch and operations teams
• Complete all service documentation accurately and on time

• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to work independently and manage daily responsibilities

• Cash handling experience
• Route-based service experience
• Mechanical or technical troubleshooting experience
• Experience working in a customer-facing field environment

• Paid Holidays
• Paid Time Off (PTO)
• Annual Profit-Sharing Bonus Program –from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour.
• Hourly would be an extra $3 to $4
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability
• Wellness Benefit Programs
• Medical Deductible Reimbursement Program

Physical Demands:

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 – 2.5+ hours/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Push/Pull

Stand

F

Up to 50 lbs.

F

Up to 50 lbs.

F

Walk

F

51 – 100 lbs.

O

51 – 100 lbs.

F

Sit

C

101 – 150 lbs.

O

101 – 150 lbs.

F

Manually Manipulate

C

Over 150 lbs.

O

Over 150 lbs.

O

Reach Outward

F

Reach Above Shoulder

O

Climb

O

Crawl

O

Squat or Kneel

O

Bend

O

Team Members will encounter the following items while performing their job duties, typically while performing their job independently without the assistance of others, and thus Team Members must be able to lift such items as an essential function of this position:

• Dispenser (part) 34 lbs.
• Coin Bag 40 lbs.
• Compressor 40 lbs.
• High Security Base 60 lbs.
• Coin Box 60 lbs.
• Concrete Bag 80 lbs.
• Dolly 86 lbs.
• Top Compartment 140 lbs.
• Vacuum Attachment 310 lbs. (with lifting equipment)
• ATM Machines
  ** 280 – 875 lbs. (with lifting equipment)

*
* Note:

ATMs weighing over 875 lbs. require two (2) Technicians.

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