Slot Technician

Overview

Vision: Wisconsin's first choice for casino entertainment.

Mission: Gaming professionals working together to provide a friendly, safe, and fun gaming experience.

Values: Professionalism, Accountability, Respect, Integrity, Sincerity.

The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.

FIRST POSTING OPEN TO ONEIDA ENROLLED TRIBAL MEMBERS ONLY

SALARY: $15.92/Hr plus tips

(Employees will receive 5% below the negotiated pay rate during their probationary status.)

Position Summary

Responsible for the overall operation, preventative maintenance, diagnosis and repair of electronic gaming machines and related equipment. Log and maintain the Slot warehouse inventory to include but not limited to slot machines, slot vehicles and slot part inventories.

• Answer customer questions, perform machine diagnostics, and generate reports to resolve immediate concerns including, but not limited to tilts, tickets, promo, bills, and jackpots.
• Explain effectively payouts, pay lines, bet options, progressives, bonuses, and game play to assist with customers concerns/questions.
• Adhere to all of the following:
• Audit and legal regulation laws and practices
• Tribal Personal Policies and Procedures
• Tribal Standard Operating Procedures
• Area and Program Strategic Plans and Policies
• All gaming and Department Work Standards
• Adhere and assist to the Machine Logging, Testing and Verification process.
• Ensure established procedure and processes are utilized at all times to ensure maximum understanding and coordination are in place.
• Accurately complete, update and/or distribute required documents to the appropriate departments in a timely manner.
• Work as a team member with other technicians on projects and duties as assigned.
• Effectively communicate and assist Vendors in the repairs of leased electronic machines, components, signs and equipment.
• Perform preventative maintenance to include but not limited to cleaning, inspecting and testing various parts on the following:
• All electronic gaming machines and their components
• Signs and displays
• Maintain accurate inventory of the assets including but not limited to machine parts, radios, keys department tools, Slot Machine Entry Authorizations Logs, Machine Access Cards for all electronic gaming machines.
• Complete work orders and repair and/or replace parts on all electronic gaming machines and slot chairs.
• Assist Accounting with monthly and yearly physical counts of inventory.

• Continuously sit, stand and/or walk, for an eight (8) to ten (10) hour shift each day.
• Push, pull, and carry up to thirty (30) pounds; lift up to fifty (50) pounds; lift up to one-hundred (100) pounds with assistance.
• Work environment may NOT be smoke, noise, or dust-free.
• Evening, holiday, and/or weekend work may be required. Extended hours and irregular shifts may be required.
• A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.

• Knowledge of business English, proper spelling, grammar, punctuation and basic arithmetic. Convert gaming credits to dollar amounts and write dollar amounts in numeric and alpha format.
• Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
• Ability to utilize a variety of tools in the repair of electronic gaming machines.
• Ability to work independently and exercise good judgment.
• Ability to interact, establish, and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Must be willing and able to obtain additional education and training.
• Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.)
• Must pass a pre-employment drug screening. Must adhere to the Nation's Drug and Alcohol Free Workplace Policy during the course of employment.
• Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming…