Member Relationship Officer

Job Description

Now Hiring for a Member Relationship Officer for a growing credit union in Appleton, WI!!

Description

The Member Relationship Officer I creates a positive impression and establishes strong member relationships creating a lasting member experience. They assist members with consumer lending needs, new accounts, digital services, account maintenance, processing member transactions and problem resolution. While working with members, they uncover needs, educate members on products and services, and recommend solutions.

- Building and maintaining lasting relationships through conversations, anticipating members’ future needs and exceeding expectations

- Interviewing loan applicants and providing underwriting additional information to make loan decisions

- Assisting members with their needs by opening and maintaining deposit products and services

- Processing basic and advanced member transactions and account maintenance confidentially, accurately, and efficiently, and assisting members with problem resolution

- Educating members on ancillary loan products, insurance options, and securing appropriate solutions.

- Achieving assigned goals

- Providing members with sound guidance for their financial needs and referring as needed to partnering teams (i.e. Financial Well-being, Mortgage Lending, Investment Services, Treasury Management)

Qualifications

Minimum of one year of sales and service experience

Previous financial/banking industry experience is preferred

Financial Counselor Certification is a plus

Strong communication skills including verbal, written and active listening

Sales skills in gaining commitment to products and services

Schedule

Mon.

-Fri. 8am-5:30pm & Sat. 9am-12pm (every 3rd Saturday)

#central priority
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Job Type & Location

This is a Permanent position based out of Green Bay, WI.

The pay range for this position is $46000.00 - $54000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off!

This is a fully onsite position in Green Bay,WI.

This position is anticipated to close on Sep 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in…