Business Systems & Intelligence Coordinator

Business Systems & Intelligence Coordinator

Job Category: Administration

Requisition Number: BUSIN
001729

• Posted :
  January 24, 2026
• Full-Time
• On-site

Showing 1 location

Green Bay Fairchild Equipment - Green Bay 2140 Hutson Road Green Bay, WI 54303, USA

• Serve as Tier 1 support for ERP and business systems tickets, resolving user issues or escalating as appropriate.
• Manage ERP user authorizations, including provisioning, deprovisioning, and periodic access audits.
• Perform data entry, validation, and cleanup activities across ERP modules to ensure data accuracy.
• Assist in documenting standard operating procedures (SOPs), workflows, and system changes.
• Generate, update, and validate standard or custom reports, dashboards, and metrics for management.
• Prepare meeting notes, summaries, and project tracking reports for the Director.
• Support employee onboarding and offboarding activities within business systems.
• Monitor daily automation processes and assist in troubleshooting minor failures or errors.
• Maintain organized, up-to-date internal documentation, system records, and project files.
• Makes suggestions on improving work procedures.
• Willingness to take on additional duties and responsibilities as assigned by the Director of Business Systems & Intelligence.

REQUIRED

SKILLS AND ABILITIES:

• Valid insurable driver’s license.
• Travel up to ten percent (10%) annually.
• Ability to manage and multi-task multiple projects at one time and in an efficient and timely manner.
• Adapt and work in a fast-paced environment.
• Ability to work under pressure, shift priorities in a changing environment, and self-direct with good business judgments.
• Strong attention to detail, time management, and follow-through.
• Proficiency in Microsoft 365, including Excel, Outlook, and Teams.
• Familiarity with ERP systems (e.g., SAP, Oracle, E-Emphaysis, etc.) preferred.
• Ability to troubleshoot user issues and provide effective communication.
• Excellent documentation and administrative coordination skills.
• Exposure to workflow automation is a plus
• Ability to work overtime and have flexibility to accommodate the needs of the position.

EDUCATION AND EXPERIENCE:

• Bac helor’s degree in marketing, communications, business, or a related field.
• 2+ years of experience in ERP support, operations, or business systems roles required.

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth