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IT Help Desk Associate — First-Line Support
Job in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-07-18
Listing for:
Nsighttel
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Nsight is seeking a Help Desk Analyst I to serve as the first contact for IT support in Green Bay, WI. You will respond to inquiries, troubleshoot, and coordinate with IT teams to resolve issues while maintaining a strong customer service mindset.
The role emphasizes diagnosing hardware and software problems, achieving high first-call resolutions, and assisting with password resets and routine desktop releases. A associate degree or equivalent is typical, with LAN/WAN experience valued.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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