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Help Desk Analyst - IT Support & First-Call Resolution Pro
Job in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-08-15
Listing for:
Cellcom
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Cellcom is seeking a Help Desk Analyst I in Wisconsin to serve as the primary IT contact for end users, handling inquiries and requests for PC and software support. The role emphasizes customer-first service, professional image, and timely problem resolution.
Responsibilities include documenting issues, troubleshooting with Windows OS and MS Office, and escalating to higher-level teams when necessary. On-site duties require strong communication and a team-driven attitude.
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