Associate Brokerage Accounts

Overview

Associate Brokerage Accounts is responsible for analyzing, designing, and managing transportation solutions that support customer supply chain objectives. This role serves as a strategic liaison between shippers and carriers, ensuring efficient, compliant, and cost‑effective logistics execution.

Monday – Friday – 1st Shift (Day)

• Analyze shipper transportation needs and develop customized logistics strategies
• Evaluate carrier networks and recommend optimal sourcing solutions based on cost, service, and risk factors
• Provide consultative guidance to customers on supply chain efficiencies and market conditions
• Exercise independent judgment in carrier selection, pricing strategy, and service design
• Assess service failures and determine appropriate corrective actions, including carrier replacement or escalation strategies
• Evaluate tradeoffs between cost, speed, and service reliability when structuring transportation solutions
• Interpret and apply FMCSA regulations and internal risk policies to carrier selection and load execution
• Determine carrier eligibility based on safety ratings, insurance coverage, and service performance
• Mitigate operational and financial risk through informed decision‑making
• Conduct cost‑benefit analyses to support pricing and routing decisions
• Monitor transportation performance metrics and recommend improvements
• Influence margin outcomes through analytical decision‑making
• Exercise independent decision‑making to achieve desired margins
• Partner with operations, finance, and legal teams to structure service agreements and resolve complex issues
• Provide input into process improvements and operational standards
• Perform other duties as required

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field (2 years of equivalent work experience may be considered)
• Experience in freight brokerage, logistics, or 3PL (Third‑Party Logistics) industry preferred
• Active listening, persuasion and clear communication skills are essential
• Excellent proficiency in Microsoft Office Suite (especially Excel) and experience with industry‑standard CRM or financial reporting software
• Strong problem‑solving capabilities, the ability to work in high‑pressure environments, and excellent negotiation and conflict‑resolution skills
• Proficiency with Transportation Management Systems (TMS) and experience utilizing load boards
• Ability to apply critical thinking to resolve complex financial discrepancies independently
• Strong organizational skills
• High motivation and resilience to meet goals despite rejection
• Travel as needed

• Ability to follow policies and procedures
• Ability to read, write and interpret documents
• Basic arithmetic (add, subtract, multiply, divide)
• Manual dexterity to handle paper, forms, and equipment
• Ability to sit, walk, and stand for the duration of the shift
• Visual acuity sufficient to perform essential tasks
• Full range of motion for physical tasks in a warehouse environment
• Ability to lift and carry items up to 50 pounds

• Competitive wages depending on location and experience, paid bi‑weekly for full and part‑time employees
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs (Vacation and PTO)
• Medical, dental, vision and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental life and supplemental AD&D
• Short‑term and long‑term disability coverage for full‑time employees after 180 days of service
• Paid parental leave for both mothers and fathers
• Paid bereavement and jury duty leave

Fed Ex Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program for U.S. applicants and employees only.

Job Disclaimer (US):
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.