Field Service Manager

Overview

Job Title: Field Service Manager

About The Company: Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan with Company Match
• Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)

• Competitive Pay
• Talent Development Instructor-Led Technical Courses and Online Learning
• Career Path Planning
• Incentives for Professional Certifications
• Competitive Per Diem for Travel
• Referral Bonuses
• Tuition Reimbursement

The Field Service Manager oversees multiple projects, working with the Operations Manager and field staff to keep the project on schedule and on budget. Field service managers will primarily be in the office coordinating the work.

• Manage multiple projects at a time.
• Develop general scheduling of project.
• Customer liaison for EPS.
• Work with Sales Managers to improve and direct conversations with customers on each project.
• Develop general work plan for project.
• Communicate and coordinate with customer scheduling, conflicts and concerns, reports, out of scope issues, change orders, and/or status.
• Provide general insight/direction for each job. Ability to conduct technical and safety training for personnel.
• Coordinate and verify testing and safety procedures are being adhered to by office engineers and technicians.
• Perform weekly reviews of work completed and work scheduled.
• Provide support for onsite project staff, and responsible Operations Manager.
• Perform quality check for completeness of work performed on job.
• Determine any additional change orders needed and arrange such with the sales managers or operation manager to provide information and time to submit for customer approval.
• Manage budget within given information per project. (minimum profitability of $125 per hour on each project)
• Support Operations Manager.
• Help source and provide personnel and equipment to meet project schedule.
• Collect and review documentation/field reports.
• Mentor new employees.

Required:

• Minimum 5 years experience.
• Able to pass a pre-employment drug screen.
• Complete a satisfactory criminal background check.
• Able to climb ladders, stand for extended periods, able to lift 70 lbs.
• Must have a valid driver's license and currently have and be able to maintain a good driving record.
• Excellent written and verbal communication skills.

Preferred:

• NETA certified.
• Bachelors or Associates Degree in Electrical/Electronic technology, or Military experience.

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws.

EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information.

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