Inside Sales Manager

W2 only, no C2C, must be authorized to work in the US (both now and in the future). Inside Sales Manager (Direct Hire) - Hybrid in Green Bay, Wisconsin. Apply now for this opportunity at Carex!

Carex is partnering with a medical supplies partner to hire an Inside Sales Manager based in Greater Green Bay, WI. This role is responsible for driving revenue growth, improving gross margin performance, and strengthening customer retention through leadership and development of the inside sales team. The Sales Manager will oversee daily sales execution, manage key performance indicators, and ensure alignment with strategic growth initiatives.

This position plays a critical role in expanding market share, improving profitability, and developing high‑performing sales professionals within a fast‑paced distribution environment.

• Lead, coach, and develop inside sales representatives to achieve monthly and annual revenue and gross margin targets.
• Monitor and manage key sales KPIs including call activity, quote volume, close rate, average order size, and customer retention.
• Conduct regular performance reviews and provide structured coaching to improve productivity and effectiveness.
• Implement performance improvement plans when necessary and complete annual employee evaluations.
• Drive sales growth initiatives to increase market share across assigned territories and customer segments.
• Maintain pricing discipline and oversee discount approval processes to protect gross margin.
• Collaborate with senior leadership on sales forecasting and budgeting initiatives.
• Recruit, hire, and onboard high‑performing inside sales professionals.
• Develop and deliver ongoing sales training focused on prospecting, account management, and closing techniques.
• Foster a competitive, energetic team culture focused on measurable results and continuous improvement.
• Partner with purchasing, operations, marketing, and warehouse teams to optimize service levels and customer satisfaction.
• Ensure CRM compliance and maintain accurate pipeline reporting and sales analytics.
• Maintain knowledge of company SOPs, product offerings, pricing structures, and technology platforms.
• Participate in strategic planning initiatives and profit improvement programs.

• 3–5 years of sales leadership experience within a B2B or distribution environment preferred.
• Proven ability to achieve and exceed revenue and gross margin targets.
• Experience managing sales KPIs, dashboards, and performance metrics.
• Strong leadership, coaching, and communication skills with the ability to motivate and develop teams.
• Experience working with CRM systems and sales analytics tools.
• Demonstrated success building and developing high‑performing sales teams.
• Bachelor’s degree in Business, Marketing, or a related field preferred, or 5+ years of relevant sales and leadership experience.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.