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Head of Customer Engagement & Service Excellence
Job in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-09-04
Listing for:
Koch
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
KBX Logistics seeks a strategic leader to guide a team of Customer Engagement Leads, aligning cross-functional partners to strengthen customer relationships and accountability. You will translate feedback into clear priorities and measurable actions, while advocating innovative approaches for improved service outcomes.
This role emphasizes leadership, customer-centric strategy, and the ability to influence stakeholders across Operations, Technology, and Commercial teams.
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