Seasonal Wildlife Sanctuary Visitor Specialist – Animal Care

General Description

Responsible for providing customer service, sales transactions, and receiving rehab wildlife.

• Welcomes visitors and responds to inquiries. Answers incoming phone calls.
• Fills corn bags. Sells corn and staffs counter when visitor traffic is high. Monitors inventory of corn and bags and notifies supervisor when the supply is low.
• Receives sick, injured, and orphaned wildlife. Inputs wildlife admissions records into computer. Transfers animals to exam room. Assists with rehab animals in quarantine, isolation, and nursery.
• Socializes animals for programs and interacts with visitors. Monitors visitor behavior and polices restrooms.
• Completes wildlife admission cards neatly and accurately.
• Picks up litter in Observation, Rehabilitation, and Bird of Prey Trail areas. Sweeps spilled corn in Observation Building.
• Shovels snow.
• Follows all policies, procedures, and the philosophy that is set forth by the City of Green Bay Parks, Recreation, & Forestry Department.
• Performs other duties as assigned.

• Course work in basic computer skills desirable.
• Cash handling, recordkeeping, and customer service experience desirable.

• Some knowledge and skill in handling animals and proper customer service techniques.
• Skill and ability in cash handling.
• Ability to communicate effectively orally and in writing. Ability to read and perform basic calculations. Ability to utilize a computer and the required software. Ability to work effectively as part of a team and maintain effective working relationships. Ability to work the required hours of the position.

• Lifting and carrying up to 20 pounds.
• Frequent standing, sitting, and walking.
• Occasional bending, twisting, squatting, crouching, kneeling, pushing, and pulling.
• Ability to work in varied environmental conditions.

The above is not to be construed as an exhaustive statement of duties, responsibilities or requirements.