Quality Manager

THIS POSITION IS LOCATED IN GREEN BAY, WISCONSIN

The Quality Engineering Manager is responsible for assigned programs & product lines, and directly manages other quality team members. The manager plans and directs activities related to the development, application, and maintenance of quality standards for manufacturing processes, materials and products.

• Manage internal audit process

• Lead by example, demonstrate core values daily
• Promote continuous improvement
• Promote Risk-based thinking
• Interpret and implement ISO 9001 standards
• Coordinate and support surveillance and recertification audits conducted by external providers
• Evaluate audit findings and implement appropriate corrective actions
• Facilitate Management Review meetings
• Maintain the quality metrics dashboard spreadsheet monthly
• Maintain the ISO QMS board postings
• Manage internal audit process
• Analyze data to identify areas for improvement in the quality system
• Develop, recommend, and monitor corrective and preventive actions
• Facilitate CAPA and OFI review meetings
• Quality records retention and control
• Maintain calibration program for measuring equipment and schedule annual calibration
• Monitor risk management activities (ISO 9001:2015)
• Promote a quality culture

• Determine personnel resource needs for the inspection function
• Manage the quality function budget
• Select quality equipment and inspection tools, and software, to support the inspection team
• Aim to make production employees responsible for managing their own quality standards, i.e. QATS and FVMT Guidelines and Workmanship Standards
• Identify quality training needs and organize training to meet quality standards
• Issue quality alerts
• MRB Input
• Support continuous improvement activities

• Support Purchasing in supplier selections
• Work with suppliers to ensure quality requirements are met
• Visit suppliers to conduct supplier quality audits
• Communicate when suppliers are not meeting quality standards, and actions to be taken

• Support customers’ supplier audits
• Investigate customer complaints and non-conformance issues, and root cause customer returns
• Develop and implement customer corrective actions
• Send out customer questionnaires every 18 months
• Maintain customers’ quality notes matrices
• Drive quality into project activities to ensure product meets customers’ requirements

• VT Level II certification and maintenance for the inspection team
• Romer CMM training for the inspection team
• Recommends development training for the quality team
• Improve self through training and development

• Manage and administer the Welder Workmanship Training program
• Assist CWI in the development of weld procedures and welder qualifications
• Maintain schedules for welder continuity quarterly and annual vision exams
• Maintain schedule for annual weld machine calibrations
• Manage welding qualification-related costs
• Assist with review of specifications and customers’ deliverables requirements
• Develop forms, checklists, process flow diagrams, etc., as needed to improve performance designated areas
• Perform CWI as needed
• Answer technical questions from the inspection team
• Serve as a resource for other departments
• Work with manufacturing department leaders to improve quality and reduce rework
• Serve as member of management safety team