Quality Assurance Manager

We’re looking for a data-driven Quality Manager with experience leading both people & systems for our client in Wisconsin. This is a corporate-level role.

• 5+ years of experience leading people (a team of 10) and systems, including coaching & development
• Dedication to excellence and a continual focus on customer service with a servant leader mindset.
• Packaging or Labels Industry experience
• Proven experience working with Customers, Suppliers & Operations
• Experience with Root Cause Corrective Action methodology
• Working knowledge of statistical methods
• In-depth understanding of quality control procedures
• Familiarity with ISO
  9001 certification is a plus
• Ability to travel 10% of the time
• Ability to apply analytical and problem-solving skills quickly and effectively.

Lead and develop the Quality team; develop, implement, and maintain effective quality control processes and standards to ensure customer product requirements are met; and drive continuous improvement.

• Review and improve the quality program in accordance with industry standards and customer expectations
• Lead the Quality team, including Engineers, Analysts and Technicians.
• Perform statistical analysis to drive decisions and priorities.
• Lead problem-solving efforts using Root Cause Corrective Action methodology.
• Perform internal quality audits, monitor data trends, and identify opportunities to reduce risk, increase efficiency, and improve existing quality processes.
• Travel to customers and suppliers as needed to gain first-hand knowledge (10%)
• Lead internal training on quality standards and expectations
• Reports directly to the Technical Director.