Kitchen and Tap Dining Room Supervisor, Lambeau Field

The opportunity

Delaware North Sport service is searching for a part-time Dining Room Supervisor for Lambeau Field in Green Bay, Wisconsin. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
• Trains new and existing team members, under the direction of management
• Handles disciplinary matters and ensures quality employee performance
• Enforces and adheres to all unit and company alcohol service policies and procedures
• Ensures quality, accuracy, and timely delivery of food and beverage orders
• Assists team members with service and/or billing issues
• Verifies proper set-up, service, and cleaning of assigned area throughout shift
• Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
• Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
• Performs opening and closing procedures
• Verifies all paperwork is complete and turned in at conclusion of shift
• Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
• Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
• Completes daily point-of-sale reports as requested by management
• Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
• Performs other duties as assigned

• Must be at least 18 years of age
• Minimum of 2-3 years' work experience in front-of-house restaurant or food service position, in a high-volume environment, required
• One-year supervisory experience in restaurant or service environment preferred
• Experience in credit card processing required
• Previous experience using computerized POS system required; previous experience with MICROS POS preferred
• Ability to obtain a City of Green Bay alcohol operator's license within 60 days of start date
• Knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
• Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
• Strong verbal and written communication skills; ability to communicate with staff and to prepare written reports
• Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
• Highly motivated, ability to take initiative, ability to work in fast-paced environment
• Team-oriented; ability to work effectively with others

• Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and move large food trays, weighing up to 50 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills
• Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen

Days
Evenings
M-F
Holidays
Weekends
Events
OT as needed

Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate…