Retail Customer Service Specialist

Dick's Sporting Goods -  - Responsibilities:
Greet teammates and customers and proactively understand their needs to support their shopping experience;
Serve as the primary customer service provider at the front end and act as liaison between customers and management;
Provide register coverage as needed and support cashiers through complex transactions;
Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring presentation standards;
Promote and provide training on company programs (customer loyalty, warranty sales, private label credit card enrollment)