Guest Service Sales Specialist

Chapter Aesthetic Studio is seeking a passionate and sales‑driven Guest Service Sales Specialist to join our Green Bay, WI team. In this role, you’ll help build the guest journey, deliver a premium experience, and guide guests toward personalized treatment plans that help them look and feel their best. You will combine hospitality, consultative sales and operational support to create meaningful guest experiences while driving studio growth and retention.

Job Type: Full‑Time

Hourly Rate: Starting hourly rate $18+ depending on experience, plus eligibility for monthly incentive pay

• A supportive, people‑first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight‑knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

• Welcome guests with warmth, professionalism, and enthusiasm
• Conduct consultations to understand guest goals and support personalized treatment recommendations
• Educate guests on services, memberships, packages, retail products, and financing options
• Drive sales performance through memberships, package sales, rebooking, and guest retention
• Execute follow‑up outreach through calls, texts, and emails to support conversion and loyalty
• Manage front desk operations including scheduling, guest check‑in/check‑out, phones, and payment processing
• Partner closely with clinical providers and studio leadership to ensure a seamless guest experience
• Maintain accurate guest records within scheduling and CRM systems
• Support studio events, promotions, and local marketing initiatives
• Help maintain a clean, organized, and guest‑ready studio environment

• 1–3+ years of experience in sales, hospitality, retail, aesthetics, fitness, or another guest‑facing environment
• Strong relationship‑building and consultative sales skills
• Friendly, outgoing personality with excellent communication and interpersonal abilities
• Comfortable using scheduling systems, CRM platforms, and POS software
• Organized, adaptable, and able to thrive in a fast‑paced environment
• High school diploma or equivalent required
• Flexible availability including evenings and weekends

Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet.

Equal Opportunity Employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.