Sales Assistant; Product Genius

Overview

Sales Assistant (Product Genius) – Bergstrom Cadillac Buick GMC, Green Bay, WI. Full-time position. Salary range: $16.00 - $20.00 hourly.

Schedule:

Monday-Saturday (Sundays off and one weekday off); hours vary between 10:30am to 7:00pm and 8:00am to 5:00pm.

• Vehicle and Technology Expertise:
  • Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive.
  • Stay up-to-date on new product launches, industry trends, and technological advancements.
• Guest Engagement:
  • Welcome and assist guests by providing product demonstrations tailored to their needs.
  • Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options.
  • Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices.
• Support the Sales Team:
  • Collaborate with Sales Advisors to support the guest buying journey.
  • Assist in explaining product features and benefits to enhance the sales process.
  • Provide guidance to team members on vehicle technology and updates.
• Delivery
  
  Experience:
  
  
  • Ensure each guest receives a thorough and personalized vehicle delivery experience.
  • Demonstrate how to operate vehicle features and set up customization options for guests.
  • Follow up with guests post-purchase to answer questions and provide continued support.
• Showroom Presentation:
  • Maintain a clean, organized, and visually appealing showroom.
  • Set up displays and ensure vehicle technology is functional and ready for demonstrations.

• High school diploma or equivalent; bachelor’s degree in a related field is a plus.
• Passion for automotive technology and guest service.
• Strong communication and interpersonal skills.
• Ability to explain complex technologies in a simple, easy-to-understand way.
• Proficient with technology, including mobile devices, apps, and automotive systems.
• Detail-oriented with excellent organizational skills.
• Valid driver’s license and a clean driving record.

• Competitive compensation
• Comprehensive benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous time off:
  Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive discounts on vehicles, service, and parts
• 401(k) plan with company match (for full-time team members)
• Paid holidays (for full-time team members)
• Wellness support:
  Wellness Program, Free Team Member Clinic, Free Health Coach, Employee Assistance Program
• Employee referral program and ongoing career development

Join Bergstrom Automotive, Wisconsin’s largest automotive group, and become part of a team focused on excellence, integrity, and service delivery. This role involves delivering product expertise, guiding guests through the buying journey, and ensuring a positive showroom and delivery experience.