Product Genius

Product Genius

Green Bay Cadillac Buick GMC - Green Bay, WI 54303

Salary Range $16.00 - $20.00 Hourly Position Type Full Time

Bergstrom Cadillac Buick GMC of Green Bay

At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

As a Sales Assistant (Product Genius) at Bergstrom Automotive, you will serve as the premier technology and product expert on our showroom floor, helping guests navigate the exciting world of modern automotive features after the sale. In this role, you will bridge the gap between cutting-edge vehicle technology and an exceptional guest experience by delivering personalized product demonstrations, conducting engaging test drives, and leading thorough, memorable vehicle deliveries.

Working collaboratively with our Sales Advisors, you will use your passion for cars and technology to simplify complex features—such as infotainment, connectivity, and safety systems—ensuring every guest feels confident and excited about their purchase. If you are a tech-savvy communicator who thrives on delivering outstanding service and wants to build a rewarding career, with plenty of opportunities for advancement at Wisconsin's largest dealership group, this is the perfect opportunity for you.

• Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive.
• Stay up-to-date on new product launches, industry trends, and technological advancements.

• Welcome and assist guests by providing product demonstrations tailored to their needs.
• Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options.
• Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices.

• Collaborate with Sales Advisors to support the guest buying journey.
• Assist in explaining product features and benefits to enhance the sales process.
• Provide guidance to team members on vehicle technology and updates.

• Ensure each guest receives a thorough and personalized vehicle delivery experience.
• Demonstrate how to operate vehicle features and set up customization options for guests.
• Follow up with guests post-purchase to answer questions and provide continued support.

• Maintain a clean, organized, and visually appealing showroom.
• Set up displays and ensure vehicle technology is functional and ready for demonstrations.

Schedule:

Monday-Saturday (Sundays off and one week day off)

Hours:

Varies between 10:30am to 7:00pm and 8:00am to 5:00pm Pay starts at $18.00/hour (based on experience)

• High school diploma or equivalent; bachelor's degree in a related field is a plus.
• Passion for automotive technology and guest service.
• Strong communication and interpersonal skills.
• Ability to explain complex technologies in a simple, easy-to-understand way.
• Proficient with technology, including mobile devices, apps, and automotive systems.
• Detail-oriented with excellent organizational skills.
• Valid driver's license and a clean driving record.

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts:
  Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance:
  Paid holidays (for full-time team members)
• Wellness Support:
• Wellness Program
• Free Team Member Clinic
• Access…