Sr. Field Service Technician

Join Xylem in the Global Mission to #Lets Solve Water !

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. With more than 23,000 employees operating in over 150 countries, we're helping solve some of the world's most critical water challenges through innovation, technology, and sustainability. If you're looking for a career where your work truly matters, we'd love to hear from you.

If you're someone who enjoys diagnosing mechanical and electrical issues, working directly with customers, and keeping critical equipment operating at peak performance, this role was built for you.

As a Senior Field Service Technician, you'll be the technical expert responsible for troubleshooting, servicing, repairing, and maintaining Flygt wastewater pumping equipment and related systems throughout the territory. You'll work both independently and alongside customers, helping solve complex challenges while supporting critical wastewater infrastructure.

This is an excellent opportunity for a mechanically and electrically inclined professional looking to expand their technical skills while building a career with a global leader in water technology.

• Work with industry-leading Flygt wastewater pumping technology
• Serve as a trusted technical expert for customers
• Mix of field service, troubleshooting, commissioning, and training
• Hands-on work with pumps, controls, motors, and electrical systems
• Company-provided service truck and equipment
• Strong training and professional development opportunities
• Opportunity to support critical municipal and industrial infrastructure

• Troubleshoot Flygt submersible and dry-pit pumps.
• Perform maintenance, repairs, and service on wastewater pumping systems.
• Conduct hydraulic, mechanical, and electrical testing of equipment.
• Diagnose and troubleshoot control panel and electrical system issues.
• Identify root causes and recommend corrective actions.
• Perform preventative maintenance and emergency service work.
• Support startup and commissioning of wastewater pumping equipment.

• Provide onsite technical support to customers.
• Train customers on equipment operation and maintenance.
• Assist customers with troubleshooting and operational questions.
• Communicate repair recommendations and service findings clearly and professionally.
• Support customers both onsite and via phone when needed.

• Operate and maintain a company service truck with crane and outriggers.
• Perform service work at customer sites and Xylem Service Centers.
• Utilize hand tools, power tools, testing equipment, and diagnostic equipment.
• Operate forklifts, cranes, and material handling equipment safely.
• Complete service documentation and work orders accurately.

The equipment you support helps municipalities, industries, and communities move, treat, and manage water safely and efficiently. Your expertise will play a direct role in maintaining reliable wastewater infrastructure and helping customers minimize downtime and operational disruptions.

• High School Diploma or GED.
• 2-5 years of technical field service, maintenance, or repair experience.
• Strong mechanical and electrical aptitude.
• Valid driver's license and ability to meet company vehicle requirements.
• Ability to work independently and in team environments.
• Strong troubleshooting and critical-thinking skills.
• Ability to understand and communicate technical information clearly.

• Experience working with pumps and rotating equipment.
• Experience troubleshooting wastewater systems.
• Knowledge of electrical controls and motor controls.
• Ability to read schematics and wiring diagrams.
• Experience with SCADA systems, VFDs, and control panels.
• Previous field service experience supporting industrial or municipal customers.

• Mechanical troubleshooting
• Electrical troubleshooting
• Pump repair and maintenance
• Hydraulic system diagnostics
• Control panel troubleshooting
• SCADA system familiarity
• Customer service and communication
• Root cause analysis
• Preventative maintenance
• Technical documentation
• Problem-solving and critical thinking
• Safety-focused mindset

Daily local travel throughout the assigned territory

• 4 Weeks Paid Time Off (PTO)
• Medical, Dental & Vision Insurance from day 1
• Investment Savings Plan with Company Contributions
• Tuition Reimbursement
• Paid Volunteer Time Through Xylem Watermark
• Professional Development & Technical Training
• Career Advancement Opportunities
• Employee Discount Programs
• Wellness Programs
• Being Part of a Team Focused on Innovation, Sustainability & Customer Success

• Deliver exceptional service and customer support.
• Solve technical issues safely and efficiently.
• Minimize equipment downtime.
• Build strong customer…