Case Manager

Job Requirements

Be a Champion for Veterans. Create Stability. Change Lives. Case Manager Veterans Housing Stability. Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future?

This is more than a job. It’s an opportunity to restore hope, build independence, and make a lasting impact every single day.

• Empower Veterans through case management and provide comprehensive, strengths‑based case management to Veterans experiencing homelessness or housing instability.
• Review intake assessments and identify individualized service needs.
• Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans.
• Partner with participants to set goals, execute participation agreements, and plan for long‑term success.
• Create thoughtful discharge plans that connect Veterans to ongoing community support.
• Promote housing stability & self‑sufficiency by delivering housing stability counseling and connecting Veterans to rental assistance, subsidies, and housing programs.
• Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance.
• Support Veterans in navigating financial challenges and maintaining stable housing.
• Build strong community connections and coordinate referrals and service linkages, including VA non‑compensation benefits, employment, education, and vocational services, healthcare, childcare, behavioral health services, legal aid, protective payee services, and emergency assistance.
• Arrange transportation support, including bus passes and scheduled pick‑ups/drop‑offs.
• Guide financial growth by providing financial counseling and helping Veterans build realistic personal budgets.
• Request temporary financial assistance with leadership approval to prevent housing loss.
• Maintain accuracy, timeliness, and completeness of documentation in HMIS and client case files.
• Track progress, outcomes, and service delivery with attention to detail and compliance standards.
• Perform other duties as needed to support program success.

• Veterans have clear, updated housing and care plans within 30 days of intake.
• Case files are accurate, timely, and audit‑ready.
• Participants achieve housing stability and financial goals.
• Veterans are quickly connected to essential community and VA services.
• Services are delivered efficiently, compassionately, and on schedule.

• Bachelor’s degree in social services (required) or an associate’s degree with 45 years of relevant case management experience.
• At least 2 years of experience in case management, assessments, and related fields.

We are an EEOC/AA/ADA employer.