Case Manager

Be a Champion for Veterans. Create Stability. Change Lives. Case Manager - Veterans Housing Stability

Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager
, you'll be on the front lines of preventing Veteran homelessness, guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy.

This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day.

• Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability
• Review intake assessments and identify individualized service needs
• Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans
• Partner with participants to set goals, execute participation agreements, and plan for long-term success
• Create thoughtful discharge plans that connect Veterans to ongoing community support

• Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs
• Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance
• Support Veterans in navigating financial challenges and maintaining stable housing

• Coordinate referrals and service linkages, including:
  • VA non-compensation benefits
  • Employment, education, and vocational services
  • Healthcare, childcare, and behavioral health services
  • Legal aid, protective payee services, and emergency assistance
• Arrange transportation support, including bus passes and scheduled pick-ups/drop-offs

• Provide financial counseling and help Veterans build realistic personal budgets
• Request temporary financial assistance with leadership approval to prevent housing loss

• Maintain accurate, timely, and complete documentation in HMIS and client case files
• Track progress, outcomes, and service delivery with attention to detail and compliance standards
• Perform other duties as needed to support program success

• Veterans have clear, updated housing and care plans within 30 days of intake
• Case files are accurate, timely, and audit-ready
• Participants achieve housing stability and financial goals
• Veterans are quickly connected to essential community and VA services
• Services are delivered efficiently, compassionately, and on schedule

• Bachelor's degree in social services (required) OR an Associate's degree with 4-5 years of relevant case management experience
• At least 2 years of experience in case management, assessments, counseling, and life skills support
• Experience working with Veterans strongly preferred
• Experience serving individuals with SUD, COD, or homelessness is a plus
• Valid Wisconsin Driver's License, good driving record, and current auto insurance

• Make a real, visible difference in the lives of Veterans and their families
• Be part of a mission-driven team committed to dignity, respect, and lasting change
• Grow your skills while working in a role that truly matters

If you're ready to turn compassion into action and help Veterans build a stable future,
we'd love to meet you
.