Case Manager SSG Fox

Key Responsibilities:

Safety & Crises Intervention

• Ensure the immediate safety of all individuals being assessed through active crisis management and de-escalation.
• Administer the Columbia Suicide Severity Rating Scale (C-SSRS) to evaluate risk and determine appropriate interventions.

• Conduct comprehensive mental health screenings and needs assessments to identify barriers and strengths.
• Develop Individualized Service Plans (ISPs) that promote recovery, self-determination, and personal growth.
• Monitor and document participants' progress, adjusting goals and supports as needed to ensure continued engagement and improvement.

• Refer and connect participants to appropriate community and VA resources, including behavioral health, housing, and employment services.
• Assist participants with scheduling and attending initial appointments; follow up to confirm participation and continued care.
• Advocate for participants' rights, ensuring they receive equitable, respectful, and trauma‑informed services.

• Conduct one‑on‑one and small‑group sessions on essential life and recovery skills, including suicide prevention and awareness.
• Accessing and utilizing community resources.
• Understanding participant rights.
• Budgeting and financial literacy.
• Daily living and coping skills.

• Maintain and strengthen relationships with existing referral sources, including VA partners, local agencies, and Veteran service organizations.
• Identify and cultivate new referral resources to expand the program's reach and impact.
• Represent the program at community events and collaborate with partners to promote awareness of suicide prevention resources.

• Maintain accurate, timely, and confidential documentation of all participant interactions in accordance with program and agency standards.
• Ensure compliance with all policies, procedures, and federal regulations governing suicide prevention services.
• Participate in staff meetings, training, and program evaluations to support continuous improvement.

• 100% of participants assessed for suicide risk using the C-SSRS within 24 hours of referral.
• 100% of identified at‑risk individuals receive a completed WRAP or safety plan within 48 hours of assessment.
• 100% of case notes, assessments, and ISPs entered accurately and within 48 hours of service delivery.
• 90% of participants maintain engagement with at least one follow‑up contact per month during the active service period.
• 95% of ...

Other duties as requested or assigned.

We are an EEOC/AA/ADA employer.