Public Service Aide

Responsible for conducting active patrolling of assigned area, zone, or serve and assist the general public with non-criminal calls. Incumbent must run tags and license plate numbers; respond to traffic accidents and crashes; and investigate non-police action and rescue calls. Duties also include testifying at trials, hearings, grand juries or depositions and preparing reports, affidavits, and legal documents. This position assists during times of natural disasters (i.e., hurricanes, fires) and provides support during traffic escorts that may require a modified schedule including nights and/or weekends to accommodate agency response requirements.

PSA’s report directly to and work at the direction of the PSA Sergeant.

• Responds to and investigates traffic collisions, road obstructions, reports of abandoned vehicles, and assists motorist/citizens in various capacities, including children/animals locked in vehicles, disabled vehicles, missing person(s) etc.
• Completes reports for lost property and non-criminal damaged property.
• Provides traffic control for incidents and events that require traffic control.
• Assists with required patrols and tasking related to natural disasters in accordance with agency policies.
• Provides traffic escorts during funeral processions, parades, and other special details as directed.
• Assesses injuries and administers appropriate first aid to injured person, requesting additional medical assistance if necessary in accordance with agency policies.
• Administers CPR until medical personnel arrive on scene and take command of the situation.
• Inspects the vehicle prior to shift to ensure that the vehicle is safe to operate and all emergency equipment is operational.
• Reports any safety hazards or traffic engineering problems occurring at any crossing in their area of responsibility to the appropriate supervisor in accordance with agency policy and procedures and initiates immediate remedial action as warranted to preserve the safety of the pedestrians and motorists in the area.
• Provides assistance with school crossings, as needed.
• Runs vehicle tags/plates to determine if the tag is valid and registration is current.
• Responds to hazmat spills, assess the situation, and requests additional or specialized assistance/equipment in accordance with agency policies, state and OSHA regulations.
• Runs/reviews NCIC/FCIC/DAVID inquiries to standards mandated by state / federal authorities.
• Communicates with business representatives and/or the public regarding parking problems, issues, and violations.
• Positions vehicle in a safe manner/location and removes hazards/objects from the roadway.
• Receives evidence/property and ensures that all required information, including as applicable, the member's signature, date, r and/or time are recorded on the package label pursuant to agency policy.
• Responds to traffic accidents/crashes and upon arrival immediately assess the situation and requests appropriate assistance as necessary (fire, EMT, etc.) in accordance with agency policy and procedure manual.
• Directs traffic in and around congested, secure, accident, or hazardous areas in accordance with agency policies.
• Enters and retrieves suspect / vehicle / dispatch / service call information from the mobile computer.
• Responds to calls for assistance, providing the requesting unit with the assistance required to safely resolve the situation in accordance with agencies policies.
• Promotes public safety in patrol areas consistent with agency policies by conducting routine active patrolling of assigned zones/ areas/beats observing all suspicious activities / subjects.
• Responds to reports of abandoned property to take possession of said property with the exception of drug paraphernalia.
• Provides quick, effective, courteous, and appropriate assistance on all non-police action calls (stranded motorist).
• Notifies medical or other assistance/agencies as required in accordance with agency policy.
• Reviews and accurately records BOLO information and becomes familiar with the facts and the subject of each BOLO.
• Assesses the situation, rescuing or assisting in the rescue of trapped persons or persons requiring assistance while maintaining…