Monitor District Quality

Essential Job Functions

• Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern.
• Adheres to and is a champion of TEAM’s Core Values.
• Implements, maintains and develops all aspects of the QMS to ensure continuous improvement throughout the assigned District.
• Performs District assessments on performance and reporting of the effectiveness of the QMS, and as applicable, compliance with customer, and/or industry related requirements (ISO
  9001, 10
  
  CFR
  50, etc.).
• Ensures the resolution of non-conformances, corrective actions, customer complaints and other issues, that are identified through the performance of these assessment actions.
• Plans and assists third-party (registrar) and customer assessments and District Internal Audits.
• Works with Regional Quality Specialist in developing and implementing corrective actions, performs follow-up work as needed to ensure that corrective actions are effective.
• Ensures customer satisfaction through the analysis and reporting of customer satisfaction data (i.e., customer surveys).
• Identifies, tracks and promotes the resolution of customer issues, providing guidance to District management and Corporate QA for such resolution.
• Performs District Supplier assessments in cooperation with Corporate QA to ensure compliance with the organization’s quality, technical, and purchasing requirements.
• Maintains a District approved supplier list (ASL) for “Commercial” suppliers (as applicable).
• Assists the District in creating control logs for equipment calibration and asset tracking.
• Assists in completion of annual management reviews, record retention and destruction policy, maintenance of controlled District documents.
• Tracks and monitors District qualifications and certification programs and personnel associated with the programs.
• Assists with contract review, planning, and scheduling.
• Maintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures communicating these requirements to affected branch personnel as necessary.
• Provides training (QMS, Receipt Inspection, etc.), as necessary to District personnel, including customers, to obtain program compliance, process efficiency and effectiveness, cooperation and morale.
• Acts as the liaison to Corporate and Regional Quality Assurance personnel.

• High school diploma or equivalent required.
• Bachelor’s degree in Business or related field preferred.
• Five (5) or more years of relevant industry experience preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint required.

Travel Requirements: 0% - 25%