Shop Supervisor

Overview

At DNOW, we value hardworking, creative, and dedicated employees committed to outstanding customer service. The Shop Supervisor is responsible for overseeing the multi‑plex repair shop, primarily repairing and servicing customer pumps and related equipment.

• Provide direction and guidance to the repair shop team.
• Provide quotes and bids to customers.
• Repair pumps and remedy chronic failures.
• Build well files per customer fields.
• Prepare detailed reports and track trends to recommend changes in material and design to improve pump run and lower customer costs.
• Develop a system to double‑check pump components to ensure correct makeup and prevent over‑tightening or loosening.
• Forecast parts usage and work with suppliers to stay abreast of new technology.
• Learn and understand the different pump designs for gaseous, sandy, and corrosive fluids.
• Perform other duties as assigned.

• High school diploma and/or work experience equivalent.
• Solid mechanical knowledge and mathematical background.
• Leadership or supervisory experience in a relevant industry.
• Experience with or knowledge of pumping well mechanics, stroke lengths, corrosion of metal parts, gas/oil interfaces, H2S scale, iron sulfide problems, downhole and workover terms, rod string sizes, downhole tubing sizes, and rod spacing.
• Organizational, problem‑solving, and analytical skills.
• Ability to lift up to 50 lbs.
• Valid driver’s license and acceptable MVR.
• Excellent written and oral communication skills with DNOW field personnel and customers.
• Ability to move, disassemble, and reassemble long, sometimes heavy, downhole pumps.
• Ability to work independently and possibly at a customer’s location.

• Competitive salary + bonus.
• 401(k) retirement savings plan.
• Comprehensive benefits: medical, dental, vision, life, and disability coverage.
• Career growth opportunities.
• Friendly work environment.
• Paid vacation and holidays.