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Waiver Service Coordinator

Job in Green, Summit County, Ohio, 44232, USA
Listing for: Direction Home Akron Canton Area Agency on Aging & Disabilities
Full Time position
Listed on 2026-09-18
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 57900 - 70300 USD Yearly USD 57900.00 70300.00 YEAR
Job Description & How to Apply Below

Job Details

Job Location:

GREEN - UNIONTOWN, OH 44685

Position Type:
Full Time

Salary Range: $57,900.00 - $70,300.00 Salary/year

Function(s):
Provides delegated Waiver Service Coordination for MyCare Ohio HCBS Waiver members at Nursing Facility level of care, ensuring person-centered, high-quality support in alignment with agency values and state requirements.

Job Responsibilities
  • Provides waiver service coordination for managed care enrollees in the MyCare Ohio program (Waiver Service Coordination delegation)
  • Conduct initial and ongoing Waiver Service Needs Assessments using ODM approved tools to determine ongoing program eligibility, care needs, and service options
  • Complete home visits and phone contacts according to assigned tier to ensure health, safety, service satisfaction and provide education to members
  • Complete initial and annual Waiver Service Plan (WSP) within 4 days of assessment, using standardized tools for personal care authorizations
  • Collaborate with the Department of Job and Family Service to establish and/or maintain Medicaid eligibility
  • Provide education and support to consumers and their caregivers
  • Complete all required documentation, within 3 business days of the activity
  • Develop, implement and maintain the Waiver Service Plan within 4 calendar days following receipt of the request for Waiver Services for all members. The Waiver Service Plan must include disaster preparedness/back up plans and scope of service to address a member’s unstable conditions
  • Advocate on behalf of consumer and/or caregiver/family and assist individuals in securing appropriate services and care settings
  • Collaborate closely with the Care Coordinator to ensure coordination of care
  • Provide crisis intervention, collaborate with the health plans to complete actions related to critical/reportable incidents, and in developing health and safety action plans (HSAPs)
  • Disenroll all ineligible consumers from the program
  • Respond to questions, problems, or complaints from members, providers, and advocates. Apply judgments and perform clinical practice based upon education, experience and professional practice standards
Qualifications Required
  • Registered Nurse in the State of Ohio or Licensed Social Worker in the State of Ohio; or
  • Licensed Practical Nurse in the State of Ohio or approved Social Work Trainee registration; or
  • Bachelor of Arts or Science degree in a field related to working with elderly and disabled populations and one year of experience per OAC  (B)(2)(d).;
    And
  • At least one year of experience working with persons with disabilities/chronic conditions and LTSS
Preferred
  • Previous Care Management experience
  • One year of experience in home care, geriatrics, behavioral health, or long-term care.
  • Knowledge of chronic disease management
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