Shipping & QC Coordinator

General Responsibility: The Shipping & Quality Control Coordinator is responsible for preparing and shipping Surgere RFID tags and hardware according to purchase order specifications.

• Prepare and ship tags, hardware and other items per client purchase orders
• Ensure quality and accuracy of printed tags meets or exceed customer or Surgere specifications through visual and system verification.
• Complete customs documentation for international shipping
• Deliver tag orders to Fed Ex or UPS drop-off location when needed
• Generate client communication as needed for shipment tracking or customs
• Keep work area and print room clean and organized
• Assist Operations team with other projects as needed
• Make 100% of Surgere customers “Raving Fans”

• Demonstrated excellent attention to detail and organizational skills required
• Demonstrated excellent verbal, written and interpersonal communication skills are required
• Demonstrated ability learning and navigating multiple technology systems
• Demonstrated ability to work as part of a team
• Must be self-motivated and able to adapt to a rapidly changing environment
• Excellent customer service skills are required

• Values. Demonstrates in word and action Surgere’s core values of caring, trust, sense of urgency, responsibility, passion and persistent discovery, in all matters at all times.
• Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support Surgere’s work.
• Communication
  . Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
• Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
• Change Capacity
  . Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
• Emotional Maturity. Demonstrates effective interpersonal skills.
• Self-Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.