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Guest Experience Specialist – Front Desk
Job in
Greenbelt, Prince George's County, Maryland, 20771, USA
Listed on 2026-07-31
Listing for:
Remington Hospitality
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Remington Hospitality seeks a courteous Front Desk Associate to warmly greet guests, handle efficient check-in/check-out, and assist with pre-registration and blocking of reservations. You will be responsible for accurate posting of charges and processing payments, while maintaining familiarity with the front desk system and daily transactions.
The role requires handling guest requests, understanding room rates and policies, and following procedures for cancellations and relocations.
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