GDScience Data Center Operations Technical Support Developer

Position

GD168 Science Data Center Operations Technical Support Developer

Greenbelt, MD

Job
# of Openings: 1

Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams at the Goddard Space Flight Center Earth and Data Information Services Center (GES DISC). Work collaboratively with scientists, system administrators, software developers, and other operational staff to maintain a large data center serving national and global users.

• Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams.
• Ensure data availability from data providers and make data available for science production and the user community.
• Assist in statistical analytics related to data collection inventory and data metrics collection and reporting. Generate, format, develop, and automate reports or modify existing scripts for data metrics visualization.
• Create and modify scripts to improve reporting of operational status.
• Monitor operational alert reporting, assist with troubleshooting, and submit trouble ticket requests when necessary.
• Document data anomalies via a ticketing system and investigate causes.
• Work with system administrators to verify consistency of data archive disk backups.
• Support system testing for new software releases.
• Coordinate with external interfaces for ingest and distribution of new data products.

• BS in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields.
• Familiarity with UNIX/Linux environment (2 years).
• Strong problem‑solving and troubleshooting abilities with an independent and creative outlook.
• Familiarity and experience with data formats and metadata, preferably related to earth or environmental data.
• Minimum 2 years’ experience as a database user; familiarity with SQL queries and database table relationships.
• Minimum 2 years of prior software development or maintenance experience in Python, C, or Perl.
• Excellent writing and oral communication skills.
• US Citizenship or Permanent Residency (LPR) required, with US residency for the past 3 consecutive years.
• Ability to obtain and maintain a Tier 1 Investigation through NASA.

• Experience in an operational data center and knowledge of data storage systems.
• Self‑motivated individual with experience or interest in leading projects.
• Understanding of visualization tools (Elasticsearch, Kibana, Grafana, etc.) and techniques pertaining to data analytics.
• Familiarity with cloud technologies (AWS, etc.).

• Military and Family Emergency Leave
• Paid Holidays
• Performance Bonuses
• Medical and Dental Plans
• Flexible Spending Accounts
• Direct Deposit Payroll
• 401(K) Plan with Company Matching and Immediate Vesting
• Short‑ and long‑term Disability Insurance
• Life and Accident Insurance
• Tuition Reimbursement
• In‑house Seminars/Workshops/Classes