Public - Information Technology
Listed on 2026-09-14
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IT/Tech
Systems Engineer, IT Support
Positions advertised are in various organizations at Johnson Space Center, White Sands Test Facility, Langley Research Center, Goddard Space Flight Center, and Wallops Flight Facility. NASA may fill positions in any of the following series and at any grade level listed in this announcement (GS-2210 at the GS-7/9/11/12/13 levels). Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
Toqualify for the GS-07
- Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision;
- Preparing basic technical documentation or status reports in support of IT projects or system activities.
- Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems;
- Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs.
- Supporting coordinating system monitoring activities, identifying operational issues, and directing timely resolutions that support safe and reliable mission or training operations;
- Supporting analyzing operational data and updating requirements to improve procedures, tools, and system configurations that contribute to mission readiness.
- Coordinating system monitoring activities, identifying operational issues, and directing timely resolutions that support safe and reliable mission or training operations;
- Analyzing operational data and updating requirements to improve procedures, tools, and system configurations that contribute to mission readiness;
- Leading efforts to troubleshoot complex technical issues, communicating impacts and recommended actions, and providing technical guidance that supports continuity of mission or training activities.
- Leading the development, integration, or improvement of mission or training systems, including defining requirements, resolving high-impact issues, and guiding teams through design or operational decisions;
- Conducting advanced analysis of mission, operational, or system performance data to inform organizational strategies, optimize procedures or tools, and drive decisions affecting mission readiness;
- Providing technical leadership for cross-disciplinary teams, including coordinating complex workflows, delivering high-level recommendations to management, and communicating operational or system needs.
AND
You MUST also have IT-related experience in the competencies listed in the "
How You Will Be Evaluated
" section below.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
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