Assistant Director of Development Services

DePauw University is an Equal Employment Opportunity

Employer:

Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled. This position is not eligible for work visa sponsorship at this time.

The Assistant Director serves as the operations project manager for the Development Services team in the division of Development and Alumni Engagement (DAE). The incumbent will manage incoming requests, coordinate daily processes, and collaborate with internal and external customers on requirements, criteria, and accuracy of the output produced. They will also manage and execute constituent data updates and integrity processes through various entry points and manage work‑study employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Create accurate, segmented lists of constituents for communication and solicitation strategies using various tools and technologies.
• Use project management software to prioritize, track, and manage daily processes, requests, and special projects.
• Manage daily processes for donor receipts, donor statements, and other cyclical data processes.
• Manage constituent data import and update processes between DAE systems.
• Use tools and technologies to diagnose and resolve issues of data accuracy.
• Collaborate with IS on an ad‑hoc basis for cyclical data import processes.
• Train and manage work‑study students.
• Communicate with campus partners and off‑campus vendors on projects and requirements.
• Assist with documentation of data entry and use of data standards for DAE.
• Assist with user training needs.
• Perform other duties as assigned.

• Accuracy – Perform work accurately and thoroughly.
• Analytical Skills – Gather raw data and process it into a meaningful form.
• Applied Learning – Take part in learning activities to maximize learning experience.
• Autonomy – Complete assigned tasks with little oversight.
• Communication, Oral – Effectively communicate using spoken word.
• Communication, Written – Communicate clearly and concisely in writing.
• Detail Oriented – Pay close attention to minute details of a project or task.
• Interpersonal – Get along well with a variety of personalities.
• Initiative – Act and take steps to solve or settle an issue.
• Judgment – Formulate sound decisions using available information.
• Management Skills – Achieve desired outcomes by setting goals and priorities.
• Organized – Follow a systematic method of performing a task.
• Project Management – Organize and direct a project to completion.
• Relationship Building – Establish and maintain good rapport with customers and coworkers.
• Reliability – Be dependable and trustworthy.
• Responsibility – Be trustworthy or answerable for behavior.
• Self‑Motivated – Reach goals or perform tasks with little supervision.
• Time Management – Utilize available time to complete work within deadlines.
• Tolerance – Show respect for the rights and opinions of others.
• Training – Develop skills in others to bring them to a predetermined standard of work performance.

• Education:
  
  Associate’s degree (AA) required; relevant experience may substitute.
• Experience:
  
  Minimum of 1 year using relational databases and/or understanding of non‑profit fundraising.
• Communication/Language:
  Intermediate – Read and interpret documents; write routine reports and correspondence; speak effectively before groups.
• Math Ability:
  Add, subtract, multiply, divide using whole numbers, fractions, decimals.
• Computer
  
  Skills:
  
  Microsoft Office, Google applications, and experience with fundraising and alumni engagement systems.
• Other Requirements:
  Strong interpersonal and written communication skills; very organized with strong attention to detail; ability to work independently and manage multiple priorities.

Occasional lifting/carrying of up to 20 lbs; occasional walking; occasional standing; frequent speaking; constant sitting. Responsibilities may involve handling tools for data entry. Work is primarily performed in a normal office environment.