QI Field Services Specialist

Quality Improvement Specialist

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission.

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission.

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years’ experience in quality improvement or other related social services field is required.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.
• This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

• Full, Part-time, and As Needed schedules available.
• Full compensation/benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.