Lead Generator - Gaithersburg, MD

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Greencastle, PA, US

6 days ago Requisition

Salary Range: $18.00 To $20.00 Hourly

This position is based in Gaithersburg, MD and is performed in a retail environment.
Greencastle, PA is the nearest McCrea office location supporting this position; however, the primary work location is in Gaithersburg
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PAY & SCHEDULE

Starting Pay: $18 - $20 per hour

Commission: $50 per booked appointment

Schedule:

Full-Time and Part-Time Positions Available

• Monday
  - Friday: Shifts may be scheduled between 11 AM – 7 PM
• Saturday
  - Sunday: Shifts may be scheduled between 9 AM – 6 PM

Employees may be scheduled 4 - 5 days per week, depending on full-time/part-time status, business needs, and assigned location. Weekend availability is required.

JOB SUMMARY

The Lead Generator is responsible for engaging retail customers and generating qualified leads for McCrea Heating & Air Conditioning Services. This customer-facing role involves initiating conversations with customers, identifying heating and cooling needs, promoting the company’s HVAC services, and scheduling appointments for equipment replacements, upgrades, or consultations.

KEY RESPONSIBILITIES

The responsibilities outlined below represent the primary duties of this position. Responsibilities are performed in accordance with company procedures, applicable standards, and job requirements, with the level of supervision and support appropriate to the employee’s experience and level of training.

• Greet and engage retail customers in a friendly, professional, and approachable manner.
• Initiate conversations with customers to identify potential heating and cooling needs and interest in HVAC services.
• Promote McCrea Heating & Air Conditioning Services and educate customers on available HVAC services and solutions.
• Identify qualified sales opportunities and schedule appointments for HVAC consultations, equipment replacements, or upgrades.
• Work collaboratively with store personnel to maximize lead-generation opportunities and maintain a positive customer experience.
• Accurately record customer information, leads, and scheduled appointments in accordance with company procedures.
• Meet established lead-generation and appointment-setting goals.
• Participate in training to develop product knowledge, customer engagement, and sales skills.
• Assist with the setup, maintenance, and breakdown of promotional materials and displays as needed.
• Maintain a professional appearance and demeanor while representing the company positively while interacting with customers.
• Contribute ideas and feedback to improve lead-generation strategies and customer engagement.

BASIC REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong verbal communication and interpersonal skills.
• Comfortable approaching and engaging with customers in a retail environment.
• Friendly, outgoing, professional, and customer-focused demeanor.
• Self-motivated, dependable, and able to work independently.
• Previous retail, customer service, sales, or lead-generation experience preferred but not required.
• Reliable transportation to and from the assigned work location.
• Ability and willingness to learn company services, products, and lead-generation processes through training.
• Ability and willingness to work a flexible schedule, including evenings and weekends.

PHYSICAL DEMANDS

The physical requirements described below are representative of the physical abilities necessary to perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to:

• Stand and walk for extended periods, typically 6 - 8 hours per shift.
• Frequently use hands and arms to interact with customers, materials, displays, and promotional items.
• Occasionally lift, carry, and move promotional materials or display items as needed.
• Bend, reach, and move throughout the assigned retail area.

Reasonable…