Automotive Service Advisor Job Greendale area,Wisconsin USA,Customer Service/HelpDesk

Automotive Service Advisor
Experienced Service Advisors & Customer Service Professionals Welcome
Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin
Build a Career with One of Wisconsin's Premier Dealerships
Experienced Automotive Service Advisors can earn $75,000–$150,000+ per year.
No Automotive Experience? No Problem. Paid Training Provided.
Whether you're an experienced Automotive Service Advisor looking for a better opportunity or someone with a strong customer service background ready to start a new career, Lake Chevrolet and Lake Ford want to meet you.
We've built one of Wisconsin's largest and busiest service operations, and we're looking for motivated professionals who enjoy helping people, solving problems, and delivering an exceptional customer experience.
Many of our top-performing Service Advisors began their careers in restaurants, retail, hospitality, banking, healthcare, and other customer-focused industries. If you have great people skills, we'll teach you the automotive business.
Why Join Lake Auto Group?
Enjoy Your Nights, Weekends & Holidays
We believe your career should support your life—not take it over.

Closed every Saturday & Sunday
Closed on major holidays
More time with family and friends
Better work-life balance than most dealerships

Closed every Saturday & Sunday
Closed on major holidays
More time with family and friends
Better work-life balance than most dealerships

High Customer Traffic = Unlimited Opportunity
You'll never have to worry about finding customers.

High-volume service departments...over 6,000 Repair Orders a month!
Thousands of loyal customers...over 100 years in business!
Busy appointment schedules every day
Excellent earning potential
Stable, year-round business

Work in One of Wisconsin's Largest Service Operations

Air-conditioned Service Drives & Repair Shops
41 Service Stalls at Lake Chevrolet & 47 Service Stalls at Lake Ford…
88 total service stalls
Over 50 factory-trained, certified technicians
State-of-the-art diagnostic equipment
Clean, modern facilities
Efficient workflow designed for success

We Invest in Our People

Paid in-house training
Paid Manufacturer training
Ongoing professional development
Supportive leadership team
Promote-from-within culture
Outstanding career advancement opportunities

What You'll Do
As a Service Advisor, you'll serve as the primary point of contact between our customers and our service department.

Responsibilities include:

Greet customers professionally and create an outstanding first impression
Listen carefully to customer concerns
Prepare repair orders and maintenance recommendations
Explain repairs and maintenance in an easy-to-understand manner
Present estimates and obtain customer authorization
Keep customers informed throughout the repair process
Coordinate repairs with technicians and parts personnel
Ensure repairs are completed efficiently and accurately
Build long-term customer relationships based on trust and exceptional service

Who We're Looking For
Experienced Automotive Service Advisors
OR
Individuals with experience in:

Customer Service
Retail
Hospit…