Quality Manager - 1st shift

Job Description

Quality Manager (ISO/IEC 17025)

Direct Hire | 1st Shift
$90,000 - $105,000/year
On-Site,

Location:

Greendale, WI

About the Role

We are seeking an experienced Quality Manager to lead and manage our laboratory quality system with a strong focus on ISO/IEC 17025 accreditation. This is a hands-on role responsible for maintaining and improving a fully compliant quality management system in a laboratory environment.

This position requires more than compliance oversight-you will be a key partner to operations, engineering, and leadership, ensuring quality is embedded into daily processes and continuously improved.

ISO/IEC 17025 experience is essential. Candidates without direct experience managing this standard will not be considered.

Key Responsibilities:

Quality System & Accreditation Management

• Lead and maintain the laboratory quality management system in accordance with ISO/IEC 17025
• Manage third-party accreditation processes (A2LA or equivalent), including audit preparation, assessments, and follow-up activities
• Maintain and update the quality manual, procedures, and supporting documentation

CAPA & Compliance

• Own the full corrective and preventive action (CAPA) process from investigation through resolution
• Identify root causes of nonconformances and implement effective corrective actions
• Ensure compliance with applicable regulatory and industry standards

Standards & Industry Requirements

• Interpret and apply customer and industry requirements, including aerospace, automotive, and defense standards
• Support audits and ensure readiness for customer and regulatory reviews
• Leverage knowledge of NADCAP (preferred) to strengthen compliance and processes

Documentation & Process Control

• Establish and maintain robust document control systems and record-keeping practices
• Ensure quality processes are clear, consistent, and scalable across the organization

Collaboration & Leadership

• Partner with lab technicians, engineers, and leadership to drive quality initiatives
• Build trust and credibility across the organization through hands-on involvement and clear communication
• Provide guidance and training to ensure adherence to quality standards

Continuous Improvement

• Drive a culture of continuous improvement by proactively identifying opportunities to enhance systems and processes
• Treat quality as a dynamic system that evolves with business and customer needs

Required Qualifications

• Proven experience managing a laboratory quality system under ISO/IEC 17025
• Direct experience with A2LA or equivalent accreditation bodies, including audit management
• Demonstrated ownership of CAPA processes, including root cause analysis and resolution
• Strong understanding of regulatory and industry standards (aerospace, automotive, defense)
• Excellent documentation and document control discipline
• Strong communication skills with the ability to work across all levels of the organization
• Ability to operate independently and take ownership in a small-company environment

Preferred Qualifications

• Experience with NADCAP standards and audits
• Background in metallurgy, materials testing, or laboratory environments
• Experience building or improving quality systems in a growing organization