Customer Service Representative
Job in
Greeneville, Greene County, Tennessee, 37745, USA
Listed on 2026-06-11
Listing for:
Forward Air
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Answer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution;
Data entry (documenting calls and emails internally);
Process shipment change requests and follow up to ensure completion;
Run customer reports and provide results to appropriate parties on time;
Review shipment tracking history and report delays
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