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Customer Service Specialist - Shipments & Support
Job in
Greeneville, Greene County, Tennessee, 37745, USA
Listed on 2026-06-26
Listing for:
Forward Air Corporation
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Forward Air Corporation is seeking a Corporate Customer Service Representative in Greeneville, Tennessee. The role involves answering customer inquiries via phone, email, and chat while ensuring the highest level of professionalism. Key responsibilities include processing shipment requests, running reports, and maintaining customer relationships.
The ideal candidate should have at least 1 year of customer service experience and a high school diploma or GED. Competence in Microsoft Office and effective communication skills are essential. This position offers an hourly wage of $17.00, with a mandatory flex schedule from 11:15am to 8:15pm.
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