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Customer Service Representative _GCY CORP Serv_Pos
Job in
Greeneville, Greene County, Tennessee, 37745, USA
Listed on 2026-07-17
Listing for:
Forward Air
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Forward Air - 1915 Snapps Ferry Road - Responsibilities:
Answer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution;
Data entry (documenting calls and emails internally);
Process shipment change requests and follow up to ensure completion;
Review shipment tracking history and report delays;
Maintain records and logs as required by specific job function
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