More jobs:
Onsite Customer Service Team Lead
Job in
Greeneville, Greene County, Tennessee, 37745, USA
Listed on 2026-07-30
Listing for:
Forward Air Corp.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Forward Air Corp. in Greeneville, TN is seeking a Supervisor, Customer Service to lead a on-site team in a high‑volume, service‑driven environment. You will coach CSRs, manage staffing, and drive performance across phone, email, and chat channels.
The role requires 3+ years in customer service with at least 1 year in leadership, proficiency with AS400 and Salesforce, and excellent communication. Schedule is Monday–Friday, 10am–7pm, onsite with travel as needed.
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