Customer Service Representative
Job in
Greeneville, Greene County, Tennessee, 37745, USA
Listed on 2026-08-06
Listing for:
Forward Air
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Answer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution;
Data entry and documenting calls and emails internally;
Process shipment change requests and follow up to ensure completion;
Run customer reports and provide results to appropriate parties on time;
Maintain records and logs as required by specific job function
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