Customer Service Representative - Utility
Job in
Greenfield, Hancock County, Indiana, 46140, USA
Listed on 2026-08-06
Listing for:
Wesco
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Respond to customer inquiries by telephone and email, including quoting, order entry, tracking, updates, and reporting;
Resolve routine and some non-routine problems and communicate solutions or information to customers;
Analyze customer service needs and refer to other service or technical departments for follow up as needed;
Provide back-up support to sales with customer inquiries;
Research and resolve customer problems, acting as liaison between departments when necessary
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