HIS Records Clerk II; Part-time

Position: HIS Records Clerk II (Part-time)
JOB SPECIFIC

CORE COMPETENCIES:

* Aptitude for detail and accuracy.

* Ability to work unsupervised.

* Safeguards the privacy of all medical information.

* Answers the telephone within two rings with a "customer service attitude"

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

* Analyzes all records daily for specified elements of completeness.

* Reviews a random sample of medical records monthly for quality monitors.

* Retrieval of documentation from various departments throughout the hospital daily at assigned intervals.

* Monitoring of H&P and Operative reports as back up.

* Quality analysis of documents scanned outside of the department.

* Scanning and indexing of documentation when applicable.

* Assists in assignment of volunteer responsibilities.

* Other duties as assigned.

EXPECTED BEHAVIORS:

* Verifies each page has correct patient name, medical record number and account number.

* Remove and appropriately index any pages that do not belong to the patient.

* Accounts for 100% of records by verifying received records against daily logs

* Reviews records for requirements listed in the "Medical Staff Rules and Regs" and/or "Medical Record Completion Policy".

* Attaches colored tabs where signatures or additional documentation is needed when applicable.

* Retrieves documentation from the appropriate location.

* Performs quality checks on patient charts according to specified indicators.

* Reviews at least 50 charts per month of inpatient and 50 charts a month of outpatient.

* Daily analysis of inpatient and outpatient records.

* Prints surgery schedule from surgery and checks to see if all surgeries have an operative record within 24 hrs., if applicable.

* Assigns deficiencies as appropriate.

* Assists customers and patients in release of information requests.

* Assists physicians with questions and miscellaneous issues.

* Answers the telephone within two rings with a "customer service attitude".

* Scan assigned documentation daily.

* Merge duplicate medical record numbers within Meditech.

* Log release of information forms daily.

* Assign deficiencies as needed.

* Safeguards the privacy of all medical information.

* Demonstrates ability to embrace and adapt to change. Regularly initiates ideas to improve the efficiency and processes of the department in a positive and productive manner by attending at least 90% of the annual department meetings.

* Displays and maintains a "customer service attitude" which promotes good guest relations to patients, visitors, practitioners, and co-workers.

* Aptitude for detail and accuracy.

* Organized and neat.

* Evidence of good grooming and professional conduct.

* Ability to work unsupervised.

EDUCATION AND EXPERIENCE REQUIREMENTS:

* High School graduate or equivalent. Previous healthcare experience preferred.

* Knowledge of alphabetic and numeric filing systems.

* English grammar.

* Experience in computer operations.

* Types accurately at least 30 WPM. 6. Mandatory Continuing

Education:

Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.