Part-Time Retail Associate

Position Status: Part-Time

Hourly Rate: $11

Location/Address: 1772 Muskegon Lane Greenfield, IN 46140

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The roles the Retail Associate may perform include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, Rack or Cart Runner.

• Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.

• Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.

• Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

• Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).

• Produces 100 items per hour for wares and 85 items per hour for textiles, adhering to pricing standards and updating daily production tracking.

• Occasionally uses a pallet jack and regularly uses a conveyor belt.

• Accepts donations from customers and maintains a clean and clear donation door.

• Sorts products quickly and accurately and distributes them to appropriate areas.

• Maintains an efficient backroom by keeping it clean and organized (boxes labeled, everything in its place).

• Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

• Identifies items of value for Click Goodwill.

• Stays informed of market value of merchandise through online platforms to tag, itemize, and secure items for Click Goodwill and educates the team on high-ticket items.

• Packs curated products onto pallets and ships totes to meet the store budget for totes shipped per week.

• Scans books received and determines whether to send to Click Goodwill or display in-store.

• Prints inventory sheets and packs, seals, and ships totes for Click Goodwill.

• Identifies top sellers and maintains an organized in-store display.

• Checks each rack or cart for quality and value.

• Sizes, merchandises, and purges the sales floor.

• Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.

• Runs one textile rack or wares cart every 15 minutes and updates the daily production tracking sheet.

• Degree and Credential Requirements: NONE. We value capability and relevant experience; continuous learning is encouraged.

• Customer Focus: Ability to relate to customers impartially and provide excellent service to internal and external customers.

• Teamwork: Works well with others and contributes to team outputs.

• Ethical: Adheres to procedures and maintains confidentiality and values alignment.

• Attention to Detail: Pursues accuracy and safety in tasks.

• Time Management: Manages time effectively for self and others.

• Technical Knowledge: Familiar with computers and basic software and internet navigation.

• Communication
  
  Skills:
  
  Communicates clearly in person, in writing, and digitally; listens to customer needs.

• Mathematical Aptitude: Applies basic mathematical thinking to solve problems.

• Critical Thinking: Uses judgment to evaluate solutions and approaches.

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Hard to Very Hard Physical Work: Ability to spend extended periods standing or moving, and lift 10-50 pounds.

• Note:
  
  Frequent exposure to moderate noise and temperature variations.

• Competitive benefits package for part-time employees, including health options and wellness programs.

• Discount programs for phone carriers and 20% discount at Goodwill retail stores upon hire.

• Financial education programs and credit union membership.

• Daily pay options available.

Mission and Values: Goodwill is an EEO Employer/Vet/Disabled employer.