Key Account Manager

Key Account Manager – National & Regional Accounts

Greenfield, IN | Novelty Inc.

If you’re looking for an ordinary sales role, this isn’t it!

Top performers across retail channels are joining Novelty Inc. because they see what others don’t yet: our DSD model is changing how general merchandise moves—and early players are winning big. If you want to be part of that shift, now is the time.

Novelty Inc. is scaling rapidly across convenience, grocery, mass, specialty, hardware, and emerging channels. We’re searching for a Key Account Manager who can drive strategic growth, expand program adoption, and increase points of distribution across a diverse base of retailers.

• Aggressively drive new business growth by expanding product adoption, winning new programs, and building incremental merchandising solutions. Meet monthly KPI for new business acquisitions
• Acquire, grow, and manage multi-store service contracts with national and regional accounts by creating and maintaining a cadence appropriate for each customer
• Achieve and exceed KPIs tied to revenue growth, Did Buys, Program Adoption, and Points of Distribution, and Activities (Calls/Emails/Meetings), using clear performance metrics to guide strategy and execution
• Utilize the Novelty-dedicated CRM to manage pipeline, execute calls, meetings, & emails
• Develop account-specific forecasts & growth plans that align with KPI expectations by identifying retail strategies & tactics required to hit quarterly and annual targets
• Sell the power of our turnkey DSD system, leveraging stocking, rotation, and full in-store execution
• Deliver Quarterly Business Reviews both internal and external, prepare & deliver Mid-Month results to determine need to change course of action to achieve results
• Lead high-impact pitches, category reviews, and executive-level presentations
• Partner with sales operations, field teams, marketing, and supply chain to ensure flawless execution
• Identify whitespace opportunities and demonstrate how Novelty Inc. elevates performance in any retail environment

Our portfolio includes high-impulse, high-velocity brands designed to win in fast-turn environments.

Our fully managed DSD service ensures shelves stay stocked, fresh, and optimized without burdening retailers.

Our model consistently drives stronger turns, margins, GMROI, and overall category results.

Our product pipeline maintains excitement and eliminates dead inventory.

• Experienced (2+ years) in key account management within CPG, DSD, retail services, or multi-channel retail
• Skilled at selling into multiple retail channels and tailoring value propositions accordingly
• Motivated by growth—Did Buys, distribution expansion, and total program performance
• CRM experience, preferably with Hub Spot
• Comfortable delivering business plans & results in live and virtual meetings
• Confident in presenting, pitching, influencing, and owning the full sales cycle
• Strategic, data-driven, and persistent in building long-term value with major accounts

• Competitive base salary with significant commission upside
• Car allowance and full benefits (medical, dental, vision, 401k)
• Support from a 45-year company with national retail relationships
• A differentiated product and service model that stands out from traditional vendors

If you’re driven, strategic, and want to be part of a growth curve that others will later wish they’d joined, we want to hear from you.