Family Engagement and Digital Communication Receptionist

The Family Engagement and Digital Communication Receptionist starting at $37,000.

Greenfield Public Schools Greenfield Public Schools
- Central Office
- Greenfield, Massachusetts Open in Google Maps

Job : 5897769

Final date to receive applications: Posted until filled

Posted: Aug 21, 2026 12:00 AM (UTC)

Starting Date: Immediately

Title:

The Family Engagement and Digital Communication Receptionist

The Family Engagement and Digital Communication Receptionist supports the Central Office and the District by greeting parents, teachers, students, and other members of the community. This position is also responsible for monitoring and reporting to the Superintendent activity surrounding digital channels and social media. This person will work collaboratively with the District to update the website. This dual focused role bridges in-person family support with online community engagement.

Duties:

• Manage phone, mail, and email communications
• Family Engagement and Reception
• Maintain a reception area and ensure public-facing information is current.
• Assist in implementing the District's communication plan.
• Address visitors needs by connecting families to basic resources, translation services, or other school based or community resources
• Track daily activity, comments and direct messages across district social media accounts
• Post daily announcements, update event calendars and refresh outdated web text or flyers
• Track Parent Square information for any related information that might be useful for the website.
• Provide administrative support to the Superintendent and Central Office administrators
• Other duties as assigned

Position Type: Full-time

Job Categories: Support Staff >
Receptionist

• Qualifications:
  
  High school diploma required: associate of bachelor’s degree preferred
  Possesses excellent organizational and office skills
  Accuracy in written and numerical tasks
  Proficient in Google Suites and Microsoft equivalent preferred
  
  Experience with web management or digital marketing preferred
  Exceptional diplomacy and professional writing skills suited for communicating with various stakeholders.
  Ability to handle a high level of confidential information and situations
  Ability to work independently
  Ability to problem-solve a variety of situations
  Bilingual (Spanish) preferred
  
  Reports to:
  
  Superintendent or designee.
  Evaluated by
  Superintendent of designee
  Work year:
  12 month position:
  Monday
  -Friday 7:30 AM- 3:00 PM
  Salary Range:
  $37,000- $ 38,000
• Bachelor degree preferred.
• Citizenship, residency or work visa required

• Carol Kruser , Superintendent
• 195 Federal Street
• Suite 100
• Greenfield, Massachusetts 01301
• Phone:
• Email: carkru1